Refund Policy

We offer a 7-day refund policy on most digital products. If you are not satisfied with your purchase for any reason, you may request a full refund within 7 days of the purchase date.

To request a refund, please follow these steps:

Alternatively, email us directly at support@themetiller.com.

The following items are eligible for a refund within the 7-day period:

The following are not eligible for refunds:

• Membership or subscription plan fees (unless cancelled within 7 days)
• Products downloaded and working as described
• Custom development or personalized services
• Products purchased more than 7 days ago
• License renewals or extensions

Membership plan fees are non-refundable after the 7-day period from the initial purchase. You may cancel your membership at any time, but no partial refunds will be issued for the remaining billing period.

Once your refund is approved:

The time it takes to appear in your account depends on your payment provider.

Upon issuance of a refund:

• Access to the purchased product will be revoked
• The associated license key(s) will be deactivated
• You will no longer receive updates or support for that product

If you initiate a chargeback with your bank or payment provider, your account may be suspended immediately. We will attempt to resolve the issue directly before disputing the chargeback.

We reserve the right to make exceptions to this policy on a case-by-case basis. If you have extenuating circumstances, please contact our support team and we will do our best to help.